Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Terms and Conditions
Account Creation and Use of Site
Tapestry Application and Tapestry.comrequest that you provide your full name, current address, a valid email address, and any other information need to complete to sign-up process. Please note that by signing up for this Site you acknowledge that Tapestry will use the initially provided email for all communication.
When you sign up to use Tapestry.com website and application (hereinafter referred to as “the site”) and create an account, you will be asked to create a password. You are entirely responsible for maintaining the confidentiality of your password and for all activity made by you or anyone whom you allow to use your account. You agree to safeguard your password from access by others. You agree to defend, indemnify and hold harmless Tapestry for losses incurred by Tapestry or another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password. Tapestry is not responsible for any loss or damages that result from your failure to maintain the security of their account and/or password.
You are prohibited from transmitting any program, code, virus or other item of a destructive nature. Furthermore, you must adhere to all laws of your particular jurisdiction; moreover, any illegal or unauthorized purpose is strictly prohibited. The prohibition noted in these terms is subject to the law of your jurisdiction, inside the United States and abroad. You are fully and solely responsible with knowing what activities are permitted in your jurisdiction.
Tapestry is and will be the sole arbiter of determining which activity, content, usage is deemed destructive in nature. A breach of any term in this Agreement is the sole determination of Tapestry and will result in discipline, up to and including, termination of your account and legal action by Tapestry.
Terms of Sale
All Products and services listed on the Site are subject to change, as is Product information, pricing, and availability. Tapestry reserves the right, at any time, to modify, suspend, or discontinue any Site feature or the sale of any Product with or without notice. You agree that Tapestry will not be liable to you or to any third party for any modification, suspension, or discontinuance of any Site feature or Product. In the event a Product is listed at an incorrect price or with incorrect information, Tapestry shall have the right, prior to the acceptance of your order, to decline or cancel any such orders, whether or not the order has been confirmed and/or your credit card or PayPal account charged. If your credit card or PayPal has already been charged for the order and we cancel your order, we will issue a credit to your credit card account or PayPal account in the amount of the charge.
Your receipt of an order confirmation or charging your credit card/paypal account, by Tapestry does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until it is shipped (or a portion of the order is shipped). Notwithstanding the foregoing, you agree that, if we cancel all or a part of your order, your sole and exclusive remedy is that we (a) issue a credit to your credit card or PayPal account in the amount charged for the cancelled portion (if your credit card has already been charged for the order) or (b) not charge your credit card or PayPal account for the cancelled portion of the order.
Any delivery dates provided by Tapestry are estimates. We reserve the right to make deliveries in installments. Tapestry will send you an email when your order has shipped and you may review your order and shipping information on your account page.
User Feedback and Content Submissions
Tapestry welcomes your feedback, but if you send us or post or embed on the Site, App or via any Service, any feedback, messages or comments; your creative or original concepts or ideas; any content, data, text, photographs, graphics or other materials; or any confidential, proprietary or other information (“Submissions”), you represent and warrant to Tapestry that you either own the Submission or have the right to grant Tapestry the license described below. Tapestry does not claim to own such Submission, only the rights you have licensed to us.
You agree that in making a Submission, Tapestry shall not be required to compensate you for any such license or Submission, that any such Submission shall not be considered confidential or non-public once submitted to Tapestry, and that Tapestry alone is free to decide whether or not to post or use the Submission. In the event a Submission is posted or used via the Service, you acknowledge and agree that the Submission and its contents become publicly available and, as set forth below, can be used by others. Further, by providing a Submission to Tapestry via the Site or otherwise, you: (a) agree not to make any Submission that violates in any way the User Agreement; (b) automatically grant Tapestry a perpetual, worldwide, unlimited, irrevocable, transferable, assignable, sub-licenseable license to use the Submission, and exercise all copyright, publicity and other rights with respect to any such Submission; (c) subject to existing laws, waive any moral rights you or your licensors have in any such Submission; and (d) agree to pay for all fees, royalties, or other costs and expenses claimed by any third party arising out of you making any Submission. You also grant each user of the Service a perpetual, worldwide, non-exclusive license to access your Submission through the Service, and to use, reproduce, collect, distribute, share, display and perform such Submission as permitted through the Service and under these terms and conditions.
Tapestry reserves the right to remove content at any time with or without notice. Inappropriate content is not permitted on the Site and will be removed.
Rights and Reservations
Tapestry shall have the right to terminate your use of the Site and/or your registration privileges at any time for any reason, including, but not limited to, your breach of these User Agreement, or your violation of any law, including, without limitation, violations of our intellectual property rights or the intellectual property rights of a third party, or violations of other applicable laws and regulations may at any time modify or terminate the Site for any reason, without notice. We also reserve the right to refuse service to anyone for any reason at any time.
Tapestry has the right, but not the obligation to, remove Site content; as well as suspend a customer’s account that it deems in violation of this Agreement. We will not tolerate any verbal or written abuse of any kind (including threats of abuse or retribution) of any Tapestry customer, Tapestry employee, member, or officer. Such conduct will result in immediate account termination.
Tapestry may at any time request documentation proof of identification in order to determine account ownership and use. Tapestry may suspend use during such period until a determination can be made as to proper ownership of said account.
You agree that any dispute or claim relating in any way to your Tapestry purchase, use of any Product, or use of the Web site will be resolved by binding arbitration rather than in court.
Furthermore, we each agree that any proceedings will be conducted only on an individual basis and not in a class or representative action or as a member of a class, consolidated or representative action. If a claim proceeds in court rather than through arbitration, we each waive any right to a jury trial.
Limitation of Liability
You expressly and impliedly acknowledge and agree, the extent permitted by law, that Tapestry shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or intangible damages resulting from the use of or inability to use the service. Furthermore, the extent permitted by law, Tapestry or our suppliers shall not be held liable for lost profits or any special, incidental or consequential damages arising out of or in connection with its site, its services or this agreement.
You agree to indemnify and hold harmless Tapestry and (as applicable) its parent, subsidiaries, affiliates, as well as Tapestry’s partners, officers, directors, agents, and employees, from any and all claims or demands, including reasonable attorneys’ fees, made by any third party related to your breach of this agreement and incorporated documents or violation of the rights of any third party.
You further acknowledge and affirm that your use of the Site is at your sole risk. Tapestry has provided this Site on a “as is” and “as available” basis without any warranty or condition, whether it be express, implied or statutory. Tapestry makes no warranty as to the Site’s timeliness, security, interruption or errors therein.
You acknowledge and affirm that Tapestry does not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet any of your expectations, or that any errors in the Service will be corrected.
Waiver and Compete Agreement
Intellectual Property Rights and Customer Information
Tapestry does not have, nor do they claim any intellectual property rights over the content, depictions or designs provided or uploaded to Tapestry from its vendors for products sold on this Site.
Tapestry will not disclose any customer’s confidential information to third parties, except as required in the course of providing our services or by law. Confidential information includes any materials or information provided by you to us which is not publicly known. Confidential information does not include information that: (a) was in the public domain at the time Tapestry received it; (b) comes into the public domain after Tapestry received it through no fault of their own; (c) Tapestry received it from someone other than the client’s without breach of this agreement or the herein confidentiality obligations; or (d) as required to disclose by law or court order.
DMCA Compliance and Takedown Notice
Tapestry.com (“Tapestry”) supports the protection of intellectual property and asks the users of its website to do the same. It is the policy of Tapestry to respond to all notices of alleged copyright infringement. It is the policy of Tapestry, in appropriate circumstances and in its sole discretion, to disable and/or terminate the accounts of users of Tapestry who are proven to infringe upon the copyrights or other intellectual property rights of Tapestry in accordance with the Digital Millennium Copyright Act of 1998 (DMCA).
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.
About customs tax
When you buy imported goods or services, you may have to pay for tax which is regulated by the country law. Tapestry is not responsible for any form of customs fees or taxes applicable on the items purchased from Tapestry.com. Since shipping rates are estimates, the exact valuation of the taxes depend on the local taxes policy. For more information, please contact or consult with your local customs. If you have any other question, you can email to [email protected]
8.1 Tapestry cannot be held responsible for any package that does not make it through the local customs and is destroyed due to the item being illegal in the destination country. Customers are solely responsible for complying with their local laws. We can also not be held responsible for any import tax that may occur and it is the customers sole responsibility to pay this fee, if any. Kindly note that shipping insurance does not cover any customs issues, including but not limited to, goods being destroyed or confiscated due to their illegal status in any given destination country.
8.2 Should the buyer refuse the package due to import duties or taxes, the buyer takes full liability for all the costs involved in the process.